Privacy Policy
Berry Haven values your privacy. This simplified privacy policy explains what personal data we collect from you and how we use it. This policy applies when you visit or use our website, mobile applications, or social media pages.
What Does Berry Haven Do?
Berry Haven provides a platform that enables our members to find and connect with advisors, of whom the member may ask questions or request advice or services directly. Our platform enables members to communicate with advisors and pay for their services.
Information We Collect
When you use our platform, we may collect:
- Personal information such as your name and contact details
- Transcripts of your communications with advisors
- Survey responses
- Information you provide on message boards
- Payment information
- Any personal information you choose to share during consultations
- System data such as IP address, browser type, and device information
How We Collect Information
We collect information when you:
- Register for our platform
- Participate in chats or phone calls
- Send or receive messages
- Use our message boards
- Connect via a third-party social media platform
- Are referred to our platform through an affiliate
How We Use Your Information
Berry Haven uses your information to:
- Provide and improve our services
- Respond to your requests
- Deliver marketing or other materials
- Process payments
- Comply with legal obligations
- Ensure platform security
We retain your information for as long as necessary to fulfill the purposes for which it was collected, and to comply with legal obligations or resolve disputes.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These include:
- Essential cookies necessary for the platform to function
- Performance cookies that collect information about how you use our platform
- Functionality cookies that remember your preferences
You can set your browser to refuse cookies, although this may limit some platform functionality.
Information Sharing
We may share your information:
- With advisors to facilitate your consultations
- With service providers who help operate our platform
- With affiliated companies within our corporate group
- When required by law or to protect our rights
Your Privacy Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent for data processing
To exercise these rights, please contact us at privacy@berryhaven.com.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your personal information is encrypted during transmission and stored on secure servers.
Children's Privacy
Our platform is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us to have it removed.
Updates to This Policy
We may update this privacy policy periodically. When we do, we will post the new policy on this page with the effective date. Your continued use of our platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our practices, please contact us at:
Berry Haven Inc.
Attn: Privacy Department
privacy@berryhaven.com
Last Updated: May 3, 2025